Shipping policy

Last updated: September 26, 2026

Order processing

Orders are normally processed within 1–3 business days after payment confirmation. Customized, made-to-order or altered products may require additional time; the applicable timeline will be communicated before dispatch.

Delivery estimates

After dispatch, delivery within India generally takes 5–10 business days. International delivery, where available, generally takes 7–21 business days. These are estimates and may vary because of the destination, courier operations, weather, public holidays or other circumstances outside our control.

Shipping charges and duties

Available shipping methods and charges are shown at checkout. For international orders, customs duties, import taxes and local charges are the customer’s responsibility unless checkout explicitly states otherwise.

Tracking

When tracking is available, details are sent to the email address or phone number used for the order. Tracking may take up to 48 hours after dispatch to update.

Delivery address

Please provide a complete and accurate delivery address and reachable phone number. Contact us immediately if an address needs correction. We cannot guarantee changes after an order has been dispatched. Additional delivery charges caused by an incorrect or incomplete address may be payable by the customer.

Delays, failed delivery and lost parcels

If an order is delayed beyond the estimated window, contact us and we will assist with the courier investigation. If delivery fails because the recipient is unavailable or refuses the parcel, re-shipping charges may apply. Claims for parcels marked delivered but not received should be reported promptly so we can raise the matter with the courier.

Contact

Email: arshloomvns@gmail.com
Phone: +91 96530 38100 / +91 95559 57714